Cookies

This tool puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

  • remember your progress
  • measure how you use the tool so it can be updated and improved based on your needs

This tool's cookies aren't used to identify you personally. Find out more about how to manage cookies.

How cookies are used on this tool

We will store a cookie to remember your progress on this computer and to expire your session after 60 minutes of inactivity or when you close your browser.

Name Purpose Expires
_sessionId Saves your current progress in this computer and tracks inactivity periods After 60 minutes of inactivity or when you close your browser
analytics Remembers whether you accept or reject analytics cookies on this form After 1 year

Measuring usage (Google Analytics)

We use Google Analytics software to collect information about how you use this tool. We do this to help make sure this tool is meeting the needs of its users and to help us make improvements. Google Analytics stores information about:

  • the pages you visit
  • how long you spend on each page
  • how you got to the tool
  • what you click on while you’re visiting the site

We do not collect or store your personal information (for example your name or address) so this information can't be used to identify who you are.

We do not allow Google to use or share our analytics data.

Google Analytics sets the following cookies:

Universal Analytics

Name Purpose Expires
_ga This helps us count how many people visit this tool 2 years
_gid This helps us count how many people visit this tool 24 hours
_gat Used to manage the rate at which page view requests are made 10 minutes

Google Analytics

Name Purpose Expires
_utma Like _ga, this lets us know how many of our visitors are new to this tool or to a certain page 2 years
_utmb This works with _utmc to calculate the average length of time you spend on this tool 30 minutes
_utmc This works with _utmb to calculate when you close your browser when you close your browser
_utmz This tells us how you reached this tool (for example from another website or a search engine) 6 months

You can opt out of Google Analytics cookies.

Measuring usage (Hotjar)

We use Hotjar to understand how you use our tool through Hotjar services such as heatmaps and page usage recordings. We do this to help make sure it is meeting the needs of its users and to help us make improvements. Hotjar stores information about:

  • your device’s IP address (collected and stored in an anonymised format)
  • device screen size
  • device type (unique device identifier) and browser information
  • geographical location (country only)
  • the pages you visit
  • what you click on while you’re using the tool

This information can't be used to identify who you are and captures no personal data.

We do not allow Hotjar to use or share our analytics data.

Hotjar sets the following cookies:

Name Purpose Expires
_hjid Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to this tool will be attributed to the same user ID. 365 days
_hjIncludedInPageviewSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by this tool's pageview limit. 30 minutes
_hjIncludedInSessionSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by this tool's daily session limit. 30 minutes
_hjFirstSeen This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. on browser close
_hjSession[site_id] This is a cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session. 30 minutes
_hjSessionUser[site_id] Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 365 days